Initial Disclosure Document
1) WHAT FINANCE SERVICES DO WE PROVIDE YOU WITH?
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products, we act as their agent for their introduction. We are not an independent financial advisor; we will provide details of products available. We may recommend products, subject to your personal circumstances, though you are not obliged to take our recommendation.
The lenders provide us with a range of products that may be suitable for your purchase; we will explain the key feature of those products to you. Hire Purchase; Personal Contract Purchase (PCP); Lease Purchase.
2) WHAT WILL YOU HAVE TO PAY US FOR OUR FINANCE SERVICES?
No fee is payable by you for our finance services, we will typically receive a commission from the introduced lender. This may be a fixed fee, or a percentage of the amount borrowed. The amount of commission that Benedicts of Bristol Limited receives from a lender does not have any effect on the amount that you pay the lender under your credit agreement.
If you require the amount to be disclosed, this will be provided to you on request. All finance applications are subject to status, terms and conditions apply, UK residents only, 18's or over, Guarantees may be required.
3) WHO REGULATES US?
Benedicts of Bristol Limited is directly authorised and regulated by the Financial Conduct Authority for Consumer Credit Activity (limited permissions) only. Our consumer credit reference number is FRN 688497 and we became effective on 15/06/2015.
Our permitted business is Credit Brokering (limited), Debt Adjusting (limited) and Debt Counselling (limited) and this Initial Disclosure Document applies only to products we advise on, which are regulated by the FCA You can check this on the FCA's register by visiting the FCA website www.fca.org or by contacting the FCA on 0800 111 6768.
4) COMPANIES WE WORK WITH
Benedicts of Bristol Limited works with a number of regulated lenders; their website's and contact telephone numbers are shown below;
MotoNovo Finance website https://www.motonovofinance.com/ Telephone 0333 200 0030.
Close Brother Finance website www.closemotorfinance.co.uk Telephone 0333 321 6060.
Other unregulated companies we also work with include;
RAC warranties in partnership with Assurant website https://www.assurant.co.uk/ Telephone 0330 100 3728.
Autoglym LIFESHINE website https://lifeshine.com Telephone 01462 677 766.
5) WHAT TO DO IF YOU REQUIRE FURTHER INFORMATION OR HAVE A COMPLAINT.
We always aim to provide a first-class service, however if you have any cause for complaint any enquiry can be raised by contacting us using the address and telephone number below.
In writing: Compliance Manager at Benedicts of Bristol Limited Unit 5, Pagans Hill Farm Estates, Scot Lane, Bristol, BS40 8UN.
By Phone: 01275 46013.
By Email: sales@benedictsofbristol.co.uk
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www. financial-ombudsman.org.uk).
6) STATEMENT OF FACT
As an organisation we are committed to treating our customers fairly, before, during and after a sale. Before the sale you can expect:
To have any significant and unusual exclusions or exceptions relating to the finance agreement brought to your attention.
A clear statement of price, including where applicable a breakdown of any interest charges Details of your cancellation rights and our complaints procedure.
Copies of your finance agreement documentation or information as to when these documents will be dispatched.
After the sale you can expect:
Not to encounter any barriers to cancelling your finance agreement within regulatory agreed timeframes.
To have any complaint dealt with in a timely and professional manner.